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RULES

Terms www.turystykaczluchow.eu


These regulations set out rules for the use and operation of the web site URL www.turystykaczluchow.eu    http://www.turystykaczluchow.eu


These provisions, together with the laws in force in the Republic of Polish, define the rights and obligations of the Service Users.


Table of Contents:

§ 1 General information

§ 2 General Principles buying trips

§ 3 Privacy Policy

§ 4 The assumption booking

§ 5 of the price of the tour desk

§ 6 Payment by bank transfer Płatnośd Płatnośd online transfer credit card Płatnośd Płatnośd Płatnośd cash a money order

§ 7 of the Form collection and delivery of documents

§ 8 Change reservation

§ 9 Terms canceled by the customer

§ 10 Conditions canceled by the organizer

§ 11 After-sales service

§ 12 Complaints

§ 13 Final Provisions


§ 1 General information

1.1. The owner of the Website and the provider of services within the Service Center is the company V. K Sp. z o.o. Wierzchowo Dworzec 77-317 ul. Dworcowa 25

1.2. This service allows you to make reservations and buy tourist destination by providing online reservation system www.turystykaczluchow.eu

1.3. Making reservation or purchase trips can also be made by telephone in the office at the number indicated on the home page.

1.4. Presented here on the website material, information or prices do not constitute an offer within the meaning of the Civil Code. !!!


§ 2 General Principles buying trips

2.1. By using the Site you agree to the terms and conditions set out in these Rules and shall be responsible for their own actions resulting from your use of the Service.

2.2. Use of the Service is only possible on your behalf. If you do so on behalf of a third party, it means that you have a valid power of attorney under the law. For operation without authorization or in excess of the limits bear the full responsibility

2.3. Making booking inquiries using a false name or another person's name without a valid power of attorney is not permitted and prohibited by generally applicable laws.

2.4. Www.turystykaczluchow.eu does not guarantee that your use of the Service will run without faults, defects, interruptions or inability to connect to the Internet Reservation System and on the fact that the result of the search will exceed your expectations as to the substance of the content, accuracy or usefulness of the information.

2.5. To make reservations and purchase a tourist trip is equivalent to reading and acceptance of the terms and conditions The tour desk and provisions of these Regulations.

2.6. Details of the person to which the reservation is established, should correspond to the data in the passport or identity card when traveling within the European Union. In the event the purchased services due to non-compliance of personal data contained in the complex up to the data in the passport or identity card, payment is made for non-refundable travel package in the net of the loss suffered as a result of failure to execute the contract and benefits.

2.7. At the time of booking sightseeing tours, you should have proper and valid documents allowing to travel, in particular, a valid passport, required for exit visas or other documents determined by the countries to which you are traveling.


§ 3 Privacy Policy

3.1. The data entered by your Web Reservation System will be processed by the Office of turystykaczluchow.eu accordance with the Act on Personal Data Protection of 29 August 1997 (consolidated text, Journal of Laws No. 101, item. 926 of 2002, as amended.

3.2. Www.turystykaczluchow.eu processes personal information required to, establish, change or terminate a legal relationship (the provision of services by www.turystykaczluchow.eu), which are indicated on the registration form.

3.3 By submitting turystykaczluchow.eu Booking Form, you agree to our processing of your personal data turystykaczluchow.eu in administrative and statistical purposes and to provide marketing services for turystykaczluchow.eu of promoting services turystykaczluchow.eu and its partners.

3.4 With regard to your personal information records turystykaczluchow.eu apply the Law of 29 August 1997 on the protection of personal data.

3.5 Sending a registration form after the determination of the option (Yes) in respect of options trading, an agreement to transfer by means of electronic communication of business information within the meaning of the Act of 18 July 2002 on electronic services.

3.6 The provision of data is voluntary, however, necessary for the proper performance of the service. At any time, you have the right to access their data and to correct them, and to demand their removal.


§ 4 The assumption booking

Booking a tour desk can be implemented by:

Internet

4.1.1. Use the search engine selects the parameters you interesting tourist trip. At this stage, you can also select your preferred mode of booking. (Eg only deals with booking online).

4.1.2. Then when you see a comparative list of tours that meet preset criteria you choose one of the tours presented by the Internet Reservation System. For each trip there is information that is available in both book online.

4.1.3. After carefully reading the description of the tour, the price and availability of pass you to the booking form ("Form"), in which you enter the correct personal tour participant required to make a reservation Reservation System Website. The offer is not a trade offer in the meaning of the Civil Code.

4.1.4. After entering the data, you should at the bottom of the Form indicate that you accept - after reading the following: - the provisions of these Regulations - Conditions for participation The tour desk, which is linked to the Form.

4.1.5. In the next step, you go through the book choosing, depending on the offer:

a) The "BOOK ONLINE"

This option allows you to make your reservation with immediate confirmation seats. After confirming the correctness of the data entered in the Form you pass on the payment page - which shall be paid for the travel package by selecting one of several forms of payment. The execution does not mean agreement within the meaning of the Civil Code.

Because your safety, each book is further verified by turystykaczluchow.eu including in terms of accuracy of computed price for the tour and its components, date, availability, tours, scope of services covered by the price and the terms and conditions of the organizer.

In case the verification is positive turystykaczluchow.eu approve payment made by you, and then make reservations in the organizer. Upon confirmation by the Organizer of the contract is concluded between you and the Travel Office and the set of documents: the contract, the conditions of participation and you receive confirmation in the Application Form to the designated email address.

If a discrepancy is detected on the booked holiday, and in particular the price, date, availability or benefits of price between the reservation established by the State, the source data in the reservation system of the Organizer, you will be informed of this fact by the Centre at turystykaczluchow.eu. If you accept the modified terms on tour, and in particular the price, it turysytkaczluchow.eu approve the payment made on account of the new price sightseeing tours and after obtaining the required payments or the return of any overpayment to you, send you to the specified e-mail address set of documents: agreement conditions of participation and confirmation, which is an agreement between you and the Travel Office. If you do not agree to make changes in the assumed up to the booking will be canceled without cost by turystykaczluchow.eu, and the amount paid on account of a tourist trip you will be fully reimbursed.


b) The "BOOK"

This option allows you to make a reservation without confirming the successful tender places. Reservations will require verification of availability of seats by our consultant in the Organizer.

After checking the availability of places and the final confirmation of the full tour price advisor turystykaczluchow.eu directly with you (via e-mail address specified by you in the Application Form or by telephone). After confirming the purchase trips will be sent to your email confirming your order and documents bookings and bookings: Conditions of Participation Agreement and the Organizer. After checking through your data in the contract if they are compatible with your order you are making a deposit this amount. Payments can be made by bank transfer, online bank transfer or credit card. To shorten the waiting time for the posting of your payment, and thus speed up the booking process, please send an email confirmation of transfer This email address is being protected from spambots. You need JavaScript enabled to view it. .
Message to turystykaczluchow.eu This email address is being protected from spambots. You need JavaScript enabled to view it. mail to confirm the transfer (or alternatively the successful authorization of your credit card) constitutes acceptance of the Agreement and the Conditions of Participation Organizer.

On the basis of your deposit confirms our holiday advisor ultimately your booking in the Organizer, and then send you a confirmation email that entitles you to receive travel documents. Upon confirmation by the Organizer of the contract is concluded between you and the Travel Office.

For formal reasons we ask you to sign and return to turystykaczluchow.eu after scanning mail to: This email address is being protected from spambots. You need JavaScript enabled to view it. later than the day preceding the start of your trip.

Telephone Reservation Centre under the number 500 227 335

4.1.6. Once connected, the advisor turystykaczluchow.eu Reservation Center you enter a specific code offers that you are interested or general preferences for departure.

4.1.7. Www.turystykaczluchow.eu Advisor confirms and verifies the availability of the final price of your choosing tours or provide you with the best offer corresponding to the specified preferences.

4.1.8. After confirming the purchase trips will be sent to your email confirming your order and documents bookings and bookings: Conditions of Participation Agreement and the Organizer. After checking through your data in the contract if they are compatible with your order you are making a deposit this amount. Payments can be made by bank transfer, online bank transfer or credit card. To shorten the waiting time for the posting of your payment, and thus speed up the booking process, please send an email confirmation of transfer This email address is being protected from spambots. You need JavaScript enabled to view it. .

4.1.9. Message to turystykaczluchow.eu This email address is being protected from spambots. You need JavaScript enabled to view it. mail to confirm the transfer (or alternatively the successful authorization of your credit card) constitutes acceptance of the Agreement and the Conditions of Participation Organizer.

4.1.10. On the basis of your deposit confirms our holiday advisor ultimately your booking in the Organizer, and then send you a confirmation email that entitles you to receive the documents. Upon confirmation by the Organizer of the contract is concluded between you and the Travel Office.

4.1.11. For formal reasons we ask you to sign and return the agreement after scanning turystykaczluchow.e mail to: This email address is being protected from spambots. You need JavaScript enabled to view it. later than the day before your departure.

Point of customer service in the street Dworcowa 25, Wierzchowo Dworzec 77-317.

4.1.12. While direct visit the Customer Service Point, please enter the code specific offer elaborate on the Service, you are concerned or general preferences for departure, if your needs are not fully defined.

4.1.13. Advisor Customer Service Point confirms and verifies the availability of the final price of your choosing tours or shows the best deals to meet your preferences.

4.1.14. Signing the contract-reporting occurs in the Customer Service Point. Payment method is chosen by you. In case of bank transfer, the date of filing determines the advisor. Please only follow established advisor turystykaczluchow.eu payment deadlines - it guarantees the maintenance of pre-reserved seats.


§ 5 of the price of the tour desk

5.1. Price bought a tourist trip includes all the components included in the description of a tourist trip.

5.2. A tour operator may alter or withdraw from the sale offer after booking. Such reservations will be canceled without incurring any cost for you. Turystykaczluchow.eu has no influence to make changes to the event by the organizer. The basis of these changes are respectively defined in the Agreement-application or in the Conditions of Participation, which you signed when making a reservation.

5.3. Due to the fact that the price of tour desk can be expressed by some of the organizers both PLN and foreign currencies, the price of the travel package may be a little different, resulting from the daily exchange rate of the currency, however, the price change can not take place within 20 days before date of departure.

5.4. Each tour operators reserve the right to alter the tour price in the situations specified in the terms and conditions of the organizer.

5.5. The final purchase price for a tourist trip is not guaranteed by turystykaczluchow.eu at the time of the reservation until the turystykaczluchow.eu obtaining the final confirmation of your booking by The tour desk.

5.6. Turystykaczluchow.eu reserves the right to cancel the reservation established by the States and a full refund of the amount paid when due to technical errors in the booking system Turystykaczluchow.eu prices have made a mistake in the description of the booked for your sightseeing tours.


§ 6 Payment

6.1. Depending on the length of time between booking sightseeing tours, and the date of its commencement, there are two methods of payment for the tour: - partial payment involving the payment of only a small down payment - a payment total

6.2. Advance payment is usually possible for about 40 days before the start of the tourist trip, but the rules are each regulated by each promoter. For further information, ask your advisor always turystykaczluchow.eu

6.3. The advance payment turystykaczluchow.eu Advisors also provide you with detailed information on the timing of further payments to the full price of the tour.

6.4. In turysytkaczluchow.eu you can choose from the following payment methods:

· Bank Transfer

· Transfer Online

· Credit card

· Cash payment

· Postal


Payment by bank transfer

6.5.1. Transfer should be made to the account specified in the booking confirmation or on account of:


Centre V.K Sp.z.o.o

PL 22203000451110000004081760

PL 61203000453110000000337350 SWIFT GOPZPLPW


Bank account indicated speeds up the identification of your payment.

6.5.2. Completing the transfer form, the title transfer form part of the payment number assigned by turystykaczluchow.e (26 digit number located on the declaration of payment) sent to you by e-mail booking documents).

6.5.3. Confirmation of the transfer should be sent by e-mail: email This email address is being protected from spambots. You need JavaScript enabled to view it. along with the following information: - the number of payments (up), - the name of the traveler.

6.5.4. Transfer must be made on the date specified by the Adviser turystykaczluchow.eu. In the case of last minute deals which have become extremely popular as soon as possible, please make the payment and send confirmation to turystykaczluchow.eu.

6.5.5. The message of the false confirmation of the bank transfer will be treated as an attempt to defraud and will be transferred to the appropriate law enforcement authorities.


Payment by bank transfer online

6.5.6. When choosing an online money transfer will be transferred (by clicking on the link sent by email to the address specified in the Application Form or by using the platform PAY U to safely carry out online payments) to the login page of the bank where you normally log in to your account.

6.5.7. After logging in, you will be directed to a completed transfer form. After confirming the transfer according to the rules of the bank wire transfer will be commissioned.

6.5.8. Once the correct authorization and payment for transfer trip booked in turystykaczluchw.eu, the bank blocks funds, representing the full payment of the reservation departure. This action is independent of turystykaczluchow.eu

6.5.9. In the case of the lack of charges on your bank account, there is no purchase of a tourist trip.


Payment by credit card

6.5.10. By booking online reservation system you will be directed to a secure system for credit card authorization PAY U, which allows payment by credit card. By booking through reservation center turystykaczluchow.eu, you will receive an e-mail link that will allow you to authorize payment.

6.5.11. Payments by credit card can make the cardholder or a person authorized by him. Using someone else's credit card without authorization to pay for sightseeing tours are by law a crime against property and is punishable under section 278 § 1 Criminal Code. Any attempt to set out above offenses will be immediately reported to the appropriate law enforcement authorities turystykaczluchow.e.

6.5.12. By entering your credit card information, you consent to the authorization cards to the amount due for travel package. Authentication occurs within 24 hours after making your reservation.

6.5.13. In the case of:

a) the absence of authorization,

b) of the lack of charges on the card,

c) it is not possible to pay by credit card type.

Turystykaczluchow.eu will contact you by phone or e-mail, to arrange an alternative method of payment.

6.5.14. For proper credit card authorization, it is necessary to provide the following data on your credit card:

a) the type of credit card

b) the credit card number

c) the name and the name of the card holder

e) CVV2/CVC2 code (located on the back of your credit card.

These are the last three digits of the card number printed on the signature strip).

6.5.15. Authorization of transactions made by the acquirer PAY U in cooperation with the bank that issued the card. Credit Card Authorization is completely safe and is done by sending the encrypted card data to the acquirer PAY U turystykaczluchow.eu not have access to, and does not collect credit card data, which are made to pay for reservations.

6.5.16. After payment authorization for trips purchased turystykaczluchow.eu, bank, card issuer that the payment, cash blocks, representing the full payment for the booked trip. This action is independent of turystykaczluchow.eu


Payment in cash

6.5.17. Cash payments can be made at the Customer Service Point turystykaczluchow.eu whose address can be found on the following website: http://www.turystykaczluchow.eu


Payment by postal

6.5.18. Payment by mail is acceptable if the reservation is made at least 14 working days before the date of commencement of a tourist trip.

Payments should be made by postal order to the account specified in the confirmation email or on account of:

V.K Center Sp z O.O.

Pl 22203000451110000004081760

Pl 61203000453110000000337350 SWIFT GOPZPLPW


6.5.19. Completing the print media in a title transfer, you should enter the number assigned by turystykaczluchow.eu payments sent to you by e-mail booking documents.

6.5.20. Confirmation give media should be sent by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. along with the following information: - the number of payments (up), - the name of the traveler.

6.5.21. Postal money orders should be given as soon as possible after booking sightseeing tours, but no later than the next business day.


§ 7 of the Form collection and delivery of documents

7.1. Travel documents for purchased travel package - depending on the organizer - can be delivered to you:

a) by email to the email address specified by you in the Application Form,

b) they can expect to receive at the airport two hours before departure at the check-tour operator.

7.2. The details of the receipt of documents will be informed whenever turystykaczluchow.eu Advisor.

7.3. In special cases, documents can be sent to your specified email address, or delivered to the Customer Service Point. Travel documents can not be delivered to a PO Box address.


§ 8 Change reservation

8.1. Making changes to your reservation after purchasing a tourist trip is possible under the conditions specified by the event organizer.

8.2. When making changes, you should take into account the possibility of handling costs in accordance with the conditions of participation The tour desk.

8.3. Making changes to your reservation may be a tourist trip by sending orders electronically modified up (giving the name and reservation number) to the e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or via telephone with turystykaczluchow.eu Reservation Centre on Tel : 500227335

8.4. Advisor turystykaczluchow.eu make any changes according to your wishes and desire to explain the whole process.


§ 9 Terms canceled by the customer

9.1. You must cancel after you purchase a tourist trip can be as described in the terms and conditions of the organizer event.

9.2. The event of cancellation you should take into account the potential for cost cancellation fee.

9.3. Cancellation tourist trip is permitted by sending electronic orders canceled (giving the name and reservation number) to This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone please dial  500 227 335

9.4. Advisor to cancel the booking turystykaczluchow.eu purchased for your sightseeing tours, explain on what basis and how much money will be refunded to you paid when booking the tour, and is happy to explain the whole process.

a) In the event of a cancellation fee costs have to be authorized in writing turystykaczluchow.eu to deduct the amount required to cover the cost of cancellation fee.

b) If the amount of the advance payment will be insufficient to cover the cost of cancellation fee will be informed of how and when to pay the required amount.


§ 10 Conditions canceled by the organizer

10.1. Cancellation by tour organizers are contained in the general conditions for participation The tour desk.

10.2. turystykaczluchow.eu not responsible for any changes in your reservation or cancellation by the tour operator.

10.3. Details of any changes in the booking made by the tour operator will be sent by turystykaczluchow.eu the indicated in the Form e-mail or telephone will be provided.


§ 11 After-sales service

11.1. At any time you can contact the turystykaczluchow.eu and get answers about the status of your reservation, additional information on the booked trip travel or get answers to other questions about your trip.

11.2. At least 24 hours before departure, you should contact the turystykaczluchow.eu to confirm time of departure / departure.

11.3. turystykaczluchow.eu inform you whenever there is any change in booking sightseeing tours on the basis of the received message from the Organizer.


§ 12 Complaints

12.1. If you are not satisfied with the proper performance of the contract by the Organizers have the right to lodge a complaint, insofar as the non-performance or improper performance of the contract by the Organiser benefits contained in the Contract purchased turystykaczluchow.eu tourist trip.

12.2. Complaints must be submitted in writing to be valid to the address The tour desk. Complaints recognizes Organizer as described in the terms and conditions of the tour desk.

12.3. We make every effort to ensure that the services provided by turystykaczluchow.eu are of the highest quality. In case of dissatisfaction because of the quality of service in turystykaczluchow.eu have the right to lodge a complaint.

12.4. Complaints relating to the quality of service by turystykaczluchow.eu should be submitted to the Centre V.K Sp z O.O., ul Dworcowa 25, 77-317 Wierzchowo Dworzec in writing or send them to a web address This email address is being protected from spambots. You need JavaScript enabled to view it. . V.K Center Sp z O.O. ul Dworcowa 25, 77-317 Wierzchowo Dworzec consider your complaint within a maximum of 14 days from the date of receipt.

12.5. Properly made complaint should at least include the identification of Client ie name, address (may also include an email address and phone number to facilitate contact with the Recipient) and a description of fact or services advertised. Complaints that do not contain specified data will not be considered.


§ 13 Final Provisions

13.1. In cases not covered by the provisions of these Regulations, the provisions of the Civil Code.

13.2. Any disputes related to the services provided by turystykaczluchow.eu shall be settled by the courts of common courts, materially and locally relevant by the Act.

13.3. Turystykaczluchow.eu not be liable for damages on the part of users of services provided by turystykaczluchow.eu, due to the fact not to travel in the event of force majeure within the meaning of the Civil Code, and for reasons beyond the turystykaczluchow.eu, in particular strike of airline employees, airport workers, etc.

13.4. By using the services provided by turystykaczluchow.eu you declare that all the provisions of these Rules shall be for you a clear and easy to understand and agree to all provisions of these Terms and Conditions without reservation.

 

 
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Centrum V. K, ul. Dworcowa 25, 77-317 Wierzchowo Dworzec 

telefon: 500-227-332, e-mail: biuro@turystykaczluchow.eu